Incidents | Scale3 Labs Incidents reported on status page for Scale3 Labs https://status.scale3labs.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fc9f35ba17208e106acb98e32d3c308a.png Incidents | Scale3 Labs https://status.scale3labs.com/ en Scale3 Web Backend recovered https://status.scale3labs.com/ Fri, 28 Mar 2025 13:44:02 +0000 https://status.scale3labs.com/#d78f08988eb04b721c0d141a1d5fc0ea1a9ecf8eac05f6d4c4230057e4636994 Scale3 Web Backend recovered Scale3 Web Backend went down https://status.scale3labs.com/ Fri, 28 Mar 2025 11:52:44 +0000 https://status.scale3labs.com/#d78f08988eb04b721c0d141a1d5fc0ea1a9ecf8eac05f6d4c4230057e4636994 Scale3 Web Backend went down Maintenance for Monitoring Infrastructure for existing users https://status.scale3labs.com/incident/434929 Fri, 27 Sep 2024 07:30:59 +0000 https://status.scale3labs.com/incident/434929#33ee9c0d298cef34d0f7b0e2c95edae3ab8c037ad7b3a0e902fd052f9b7c52de Maintenance completed Maintenance for Monitoring Infrastructure for existing users https://status.scale3labs.com/incident/434929 Fri, 27 Sep 2024 04:30:59 -0000 https://status.scale3labs.com/incident/434929#e981d83f3677b7a623bfc254c1c03d4657faf4629cf1c2b48a62a7c752b9cd22 The following is maintenance for all the infrastructure that supports Grafana dashboards for existing users. New users and new dashboards are not affected by this maintenance. All the other Scale3 services are operational as usual. During this time, you may experience: - Temporary unavailability of monitoring dashboards - A brief monitoring data loss of around 5-10 minutes - Potential false-positive alerts if Autopilot alerting is set up Autopilot is Down https://status.scale3labs.com/incident/347496 Thu, 28 Mar 2024 16:57:00 -0000 https://status.scale3labs.com/incident/347496#585b9fb1be5835df3e892e67fe7fe9e5a19d652beae00d696e91b48ea6d97c0c We are debugging an active issue with Scale3. Thanks for your patience. System Maintenance on Monitoring Dashboards https://status.scale3labs.com/incident/342128 Sun, 17 Mar 2024 21:30:00 +0000 https://status.scale3labs.com/incident/342128#dfa5f87f04a4c66663b0551690b3a2d6e53188200ad41b4085d7440d3daee3ba Maintenance completed System Maintenance on Monitoring Dashboards https://status.scale3labs.com/incident/342128 Sun, 17 Mar 2024 19:30:00 -0000 https://status.scale3labs.com/incident/342128#2406395c51ab63eb9354317efd4cf2bffd29a55843b3455597accc4043d1df1e We are currently performing a maintenance update on our backend. You may notice a blip on Grafana dashboards while this is in progress. Node Deployment Issues https://status.scale3labs.com/incident/336712 Thu, 07 Mar 2024 20:45:00 -0000 https://status.scale3labs.com/incident/336712#724eb2a65ad6604ef7e23cf5c57d99950f6c6ef6538640bccde4720386e805ad Issue is now resolved. Node Deployment Issues https://status.scale3labs.com/incident/336712 Tue, 05 Mar 2024 19:58:00 -0000 https://status.scale3labs.com/incident/336712#f493007a9e5dee6c1f469cb0e22254ecf690a697a3ca8c09f76c47a80645de33 We're investigating an issue impacting our node deployer service. System Maintenance on Monitoring Dashboards https://status.scale3labs.com/incident/325115 Sun, 11 Feb 2024 01:30:00 +0000 https://status.scale3labs.com/incident/325115#277d60100d76681a06f11f54c24882bde88adc91b20cc0b8b1d0b8213783f794 Maintenance completed System Maintenance on Monitoring Dashboards https://status.scale3labs.com/incident/325115 Sat, 10 Feb 2024 23:30:00 -0000 https://status.scale3labs.com/incident/325115#8f7aea6db1af25bf86979941ec3406a4af993204ca7893f4cc3da9916b2b9daa We are currently performing a maintenance update on our backend. You may notice a blip on Grafana dashboards while this is in progress. Service Interruption Due to Provider Downtime https://status.scale3labs.com/incident/314129 Wed, 17 Jan 2024 23:56:00 -0000 https://status.scale3labs.com/incident/314129#ab961f18314f374abc953bbf9618e8a4c22e46f868216f5dab333d0693388541 This issue is now resolved, Service Interruption Due to Provider Downtime https://status.scale3labs.com/incident/314129 Wed, 17 Jan 2024 23:56:00 -0000 https://status.scale3labs.com/incident/314129#ab961f18314f374abc953bbf9618e8a4c22e46f868216f5dab333d0693388541 This issue is now resolved, Service Interruption Due to Provider Downtime https://status.scale3labs.com/incident/314129 Wed, 17 Jan 2024 22:06:00 -0000 https://status.scale3labs.com/incident/314129#092464b57e9b0092cda0c32ee1cc7102b5fa7c5501240256544c665e12f59ae1 We are currently experiencing a service interruption due to an outage with our hosting provider, Vercel. Our team is actively monitoring the situation and working closely with Vercel to resolve this issue as quickly as possible. What this means for you: Some of our services may be temporarily inaccessible or slower than usual. We are doing everything we can to minimize the impact on your experience. Next Steps: We understand the inconvenience this may cause and appreciate your patience and support as we work to restore full service. Thank you for your understanding, Service Interruption Due to Provider Downtime https://status.scale3labs.com/incident/314129 Wed, 17 Jan 2024 22:06:00 -0000 https://status.scale3labs.com/incident/314129#092464b57e9b0092cda0c32ee1cc7102b5fa7c5501240256544c665e12f59ae1 We are currently experiencing a service interruption due to an outage with our hosting provider, Vercel. Our team is actively monitoring the situation and working closely with Vercel to resolve this issue as quickly as possible. What this means for you: Some of our services may be temporarily inaccessible or slower than usual. We are doing everything we can to minimize the impact on your experience. Next Steps: We understand the inconvenience this may cause and appreciate your patience and support as we work to restore full service. Thank you for your understanding, Scheduled System Maintenance https://status.scale3labs.com/incident/310166 Tue, 09 Jan 2024 17:42:17 +0000 https://status.scale3labs.com/incident/310166#7fe0fa9b52d18c54422cdb7a7e8f4aa2311cc7122b5aaa3e6550d0ca159293b0 Maintenance completed Scheduled System Maintenance https://status.scale3labs.com/incident/310166 Tue, 09 Jan 2024 17:42:17 -0000 https://status.scale3labs.com/incident/310166#8957dc3802cbfd3986cc6c3c6014da9ffff1752ad3317084c883fa78553fb61f Our systems will be undergoing scheduled maintenance. We will update this communication once completed. Scheduled System Maintenance https://status.scale3labs.com/incident/310166 Tue, 09 Jan 2024 17:42:17 +0000 https://status.scale3labs.com/incident/310166#7fe0fa9b52d18c54422cdb7a7e8f4aa2311cc7122b5aaa3e6550d0ca159293b0 Maintenance completed Scheduled System Maintenance https://status.scale3labs.com/incident/310166 Tue, 09 Jan 2024 17:42:17 -0000 https://status.scale3labs.com/incident/310166#8957dc3802cbfd3986cc6c3c6014da9ffff1752ad3317084c883fa78553fb61f Our systems will be undergoing scheduled maintenance. We will update this communication once completed. Scheduled System Maintenance https://status.scale3labs.com/incident/310166 Tue, 09 Jan 2024 15:00:00 -0000 https://status.scale3labs.com/incident/310166#8957dc3802cbfd3986cc6c3c6014da9ffff1752ad3317084c883fa78553fb61f Our systems will be undergoing scheduled maintenance. We will update this communication once completed. Scheduled System Maintenance https://status.scale3labs.com/incident/310166 Tue, 09 Jan 2024 15:00:00 -0000 https://status.scale3labs.com/incident/310166#8957dc3802cbfd3986cc6c3c6014da9ffff1752ad3317084c883fa78553fb61f Our systems will be undergoing scheduled maintenance. We will update this communication once completed. Users are unable to login due to an issue with Auth0 https://status.scale3labs.com/incident/280034 Mon, 30 Oct 2023 20:22:00 -0000 https://status.scale3labs.com/incident/280034#386acb54ba8d815b1d80322400120b8b41095315e15b830ba4a887363d1ecaa2 Auth0 has resolved the issue. Scale3 users should now be able to sign-in without any problems. Users are unable to login due to an issue with Auth0 https://status.scale3labs.com/incident/280034 Mon, 30 Oct 2023 20:16:00 -0000 https://status.scale3labs.com/incident/280034#35fd6dc3ac96b6188ca17b5a71ff8db4f73c24308dfe1b5caab29cce8367f64e We're aware of an issue with Auth0 causing login disruptions. Our team is monitoring the issue with Auth0. Please stand by for updates. Your patience is appreciated! Backend System Maintenance https://status.scale3labs.com/incident/251206 Sun, 27 Aug 2023 02:32:23 -0000 https://status.scale3labs.com/incident/251206#ece5712e8fc75fc5e7a6c8950e709e8e6ce6b53589cb405d00b3eef34f89b31e A scheduled upgrade is currently in progress. Backend System Maintenance https://status.scale3labs.com/incident/251206 Sun, 27 Aug 2023 02:00:00 +0000 https://status.scale3labs.com/incident/251206#bb1ee9897f86a9c27893fd137cfb0ee2b5558de576eba0595ac85ce522a90ea5 Maintenance completed Backend System Maintenance https://status.scale3labs.com/incident/251206 Sun, 27 Aug 2023 00:00:00 -0000 https://status.scale3labs.com/incident/251206#ece5712e8fc75fc5e7a6c8950e709e8e6ce6b53589cb405d00b3eef34f89b31e A scheduled upgrade is currently in progress. Provisioning Monitoring Dashboards Incident https://status.scale3labs.com/incident/206221 Thu, 11 May 2023 13:56:00 -0000 https://status.scale3labs.com/incident/206221#f5906358e245d6800987032a09932e16812b916b4d89776283c43d25c326d864 Provisioning Monitoring Dashboards is intermittently impacted by the current GitHub Outage. Scheduled Maintenance https://status.scale3labs.com/incident/200207 Tue, 25 Apr 2023 17:00:00 +0000 https://status.scale3labs.com/incident/200207#1e7755fdfed28ed40cc53ab01bae52efd902794ee15dea591f94ad57c1b8e6d4 Maintenance completed Scheduled Maintenance https://status.scale3labs.com/incident/200207 Tue, 25 Apr 2023 17:00:00 +0000 https://status.scale3labs.com/incident/200207#1e7755fdfed28ed40cc53ab01bae52efd902794ee15dea591f94ad57c1b8e6d4 Maintenance completed Scheduled Maintenance https://status.scale3labs.com/incident/200207 Tue, 25 Apr 2023 15:30:00 -0000 https://status.scale3labs.com/incident/200207#fe10952534efb502f0338857672d514b1b33bcf2a9e2e95553d0a9f12f18db01 We are performing scheduled maintenance on our systems. During this time, some or all of our services may be unavailable. We apologize for any inconvenience this may cause. We will keep this status page updated with the latest information. Scheduled Maintenance https://status.scale3labs.com/incident/200207 Tue, 25 Apr 2023 15:30:00 -0000 https://status.scale3labs.com/incident/200207#fe10952534efb502f0338857672d514b1b33bcf2a9e2e95553d0a9f12f18db01 We are performing scheduled maintenance on our systems. During this time, some or all of our services may be unavailable. We apologize for any inconvenience this may cause. We will keep this status page updated with the latest information. Ethereum Dashboards are down https://status.scale3labs.com/incident/192751 Tue, 04 Apr 2023 09:46:00 -0000 https://status.scale3labs.com/incident/192751#efd5b346de5d63907f0f01046b66518ac658caf9b4205e2526c299ba59bde3d4 We have identified the cause and the issue is now resolved. Ethereum Dashboards are down https://status.scale3labs.com/incident/192751 Tue, 04 Apr 2023 08:05:00 -0000 https://status.scale3labs.com/incident/192751#ddf5b77deea2a0c3c41fe8636c0df984a99d9b09e451a4ccd2a2ccda07b0f25d We are currently investigating an active issue with all the Ethereum(ETH) dashboards. Backend System Maintenance https://status.scale3labs.com/incident/191783 Sat, 01 Apr 2023 15:15:00 +0000 https://status.scale3labs.com/incident/191783#70e8e36d1ec453f31c2cc4d5a444fdb94f09155fc92c008ae51a0d099ad5333c Maintenance completed Backend System Maintenance https://status.scale3labs.com/incident/191783 Sat, 01 Apr 2023 15:15:00 +0000 https://status.scale3labs.com/incident/191783#70e8e36d1ec453f31c2cc4d5a444fdb94f09155fc92c008ae51a0d099ad5333c Maintenance completed Backend System Maintenance https://status.scale3labs.com/incident/191783 Sat, 01 Apr 2023 14:15:00 -0000 https://status.scale3labs.com/incident/191783#0d79650339a9853bb525e53253445b67b37561d56ab5f405e6182661e433e680 Our systems will be offline for scheduled maintenance. Backend System Maintenance https://status.scale3labs.com/incident/191783 Sat, 01 Apr 2023 14:15:00 -0000 https://status.scale3labs.com/incident/191783#0d79650339a9853bb525e53253445b67b37561d56ab5f405e6182661e433e680 Our systems will be offline for scheduled maintenance. Backend Systems maintenance https://status.scale3labs.com/incident/184765 Tue, 14 Mar 2023 09:05:00 +0000 https://status.scale3labs.com/incident/184765#c5da31e94465355e599ee0f7137cfa5a8c3ce778bec76cb454fed6a32ea0471f Maintenance completed Backend Systems maintenance https://status.scale3labs.com/incident/184765 Tue, 14 Mar 2023 09:05:00 +0000 https://status.scale3labs.com/incident/184765#c5da31e94465355e599ee0f7137cfa5a8c3ce778bec76cb454fed6a32ea0471f Maintenance completed Backend Systems maintenance https://status.scale3labs.com/incident/184765 Tue, 14 Mar 2023 07:05:00 -0000 https://status.scale3labs.com/incident/184765#c7f52a66176ef505245ea209cf77d749f98dc500c08ec9415f25ed5ce8991538 Our systems are undergoing maintenance. Please watch while we make changes. Backend Systems maintenance https://status.scale3labs.com/incident/184765 Tue, 14 Mar 2023 07:05:00 -0000 https://status.scale3labs.com/incident/184765#c7f52a66176ef505245ea209cf77d749f98dc500c08ec9415f25ed5ce8991538 Our systems are undergoing maintenance. Please watch while we make changes.